CUSTOMER SERVICE AUTOMATION
Automatically send your customer care emails, messages, and gifts
CUSTOMER CONTACT CONSOLIDATION
Consolidate all of your customer contact and logistics vendors into one easy-to-use solution
LEGACY CRM INTEGRATION
Easily integrate TouchHub with your current sales and marketing CRM systems
TouchHub Central gives your salespeople the ability to automate direct communication with your customers, create and send their own Direct Marketing (DM) materials, send both digital and physical gifts, and track their customer contact activities. It also consolidates all of these customer contact methods in a single place, so your sales team can reduce the number of vendors they have to negotiate with, reduce the time spent on logistics fulfillment, and spend more time making sales.
TouchHub S offers franchises a streamlined customer support service that allows them to gather information, maintain contact with customers, and manage operations. It can be adopted at the Corporate level, and then spread to franchisees. The system comes complete with a web-based application, a tablet application, and POS integration on the business side, and a consumer app to help your business more deeply engage with your customers.
Building elegant software solutions to complicated enterprise problems
MindwareWorks was founded in Seoul, South Korea in 2010, by a group of experienced software developers.
Over the last five years, Mindware Group has provided enterprise solutions for Korea Telecom (KT), Samsung Life Insurance, and Korea Broadcasting System (KBS) to name a few.